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Key Terminology in Operations Strategy


About This Course

The objective of this course is to acquire skills in the handling of specific vocabulary related to the Operations area of an organisation. For this purpose, vocabulary sets related to strategy in general, and to the specific strategies of product, process, and supply chain will be addressed.

The course will require 20 hours of study, and can be completed at your own pace and at any time.

All units have the same structure, consisting of three sections. The first section, titled “Putting the topic into context” contains the terms to be studied and their definitions. In addition, you will also find a short text which shows how to use them in context.

The second section, titled “Working on the topic”, includes seven exercises to help you understand the terminology. Each exercise has a maximum grade of five points. At the end of each exercise, you will be given a grade as an indication of your level of learning. It is important to note that these marks will not be part of the final grade.

The third section, titled 'Checking learning', includes two tests which serve as the assessment for the unit. In order to pass the course, you must obtain a minimum of 8 points in each test.


The course is designed for students of Business Management and anyone who works in the operations area of a company.

No special skills or knowledge are needed.

Course Staff

Course Staff Image #1

Nuria Rodríguez-López

Nuria Rodríguez-López holds a PhD in Business Administration from the University of Vigo and has been a lecturer at the Department of Business Organization and Marketing at the same university since 1999. She teaches courses on Business Management, Business Strategy, Logistics and Operations Management at the Faculty of Business Sciences and Tourism. Her research interests include topics related to operations management, vertical integration, governance forms, and supplier relationships. She is a member of the REDE Research Group and the ECOBAS interuniversity research center.

Course Staff Image #2

Katie Riley

Katie Riley holds a Degree in Translation and Interpreting from the University of Vigo, a Diploma in Teaching English to Speakers of Other Languages (University of Cambridge), and a Diploma in the Design, Management and Administration of E-learning and B-learning Projects (UNED). She has been teaching English since 1995 and since 2007 has specialized in the teaching of academic, general, and subject-specific courses to adults. She taught courses for many years at the Language Centre of the University of Vigo, but is currently freelance and works mainly online.

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